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VA will send the Veteran and the selected community provider a referral.

Have VA's Third Party Administrator (TPA) schedule the appointment.Have a VA staff member schedule the appointment.Use VA Online Scheduling to request an appointment for certain types of routine services.Directly schedule an appointment and inform a VA staff member about the appointment.It is in the Veteran’s best medical interest 28 days for specialty care from the date of request, unless the Veteran agrees to a later date in consultation with their VA health care providerįor instance, if you are a Veteran and live 10 miles from the nearest VA primary care provider, but it takes you over an hour to drive there on average due to heavy traffic, you would be eligible for community care.20 days for primary care, mental health care, and non-institutional extended care services, unless the Veteran agrees to a later date in consultation with their VA health care provider.